Terms of Service

These Terms of Service govern your use of parallelstudios.art and any website, landing page, or digital product we build and hand off to you. By engaging Parallel Studios for work, or by using a site we have built, you agree to these terms.

If you are agreeing on behalf of a business, you confirm you have the authority to bind that business to these terms.

Parallel Studios provides website design and development, Meta advertising management, AI voice agents, CRM and automation setup, and content and email services. The specific scope of any engagement is defined in the proposal, statement of work, or invoice we agree on in writing before work begins.

Anything outside that agreed scope is billed separately and requires your approval before we start.

To hit our timelines we need things from you on time: brand assets, copy direction, access to the accounts we are building in, and feedback on review links within the windows we agree on. Delays on your side move delivery dates by the same amount.

You are responsible for the accuracy of the content you provide and for the legality of operating your business in your jurisdiction.

Project fees are due on the schedule in your proposal — typically a deposit to start and the balance on launch. Monthly retainers (ads management, CRM, content) are billed in advance and are due on receipt.

Invoices unpaid after fifteen days may pause active work until the balance is settled. Ad spend run on your ad account is billed by the platform directly to you and is separate from our management fee.

On full payment of your final invoice, you own the final, delivered website: the design, the code, the content you supplied, and the domain (where you registered it). You own it outright — no proprietary builder, no licence fee to keep it online.

We retain ownership of the working files, source design files, and any internal tooling or templates we used to get there. We may show the finished work in our portfolio and marketing unless you ask us in writing not to.

Websites, CRM setups, review funnels, and other systems delivered under a monthly subscription ($97 Website + Hosting, $297 Standard, or any other monthly plan) are hosted, operated, and owned by Designed by Parallel, LLC for the duration of the subscription. You may cancel at any time; no notice period or minimum term applies. Cancellation takes effect at the end of the current paid month. After that date the website is taken offline and CRM, automation, and review systems are deactivated. Content you supplied (logos, photos, copy) remains yours and will be returned on request within thirty days of cancellation. The design, code, templates, and configurations are not transferred. If you want to keep the website after cancelling, a buyout is available by written agreement.

Each project includes the number of revision rounds stated in your proposal. Further rounds are billed at our hourly rate. A project is considered approved when you sign off in writing or when the site goes live, whichever comes first.

We work fast — a typical launch is seven days from kickoff — but timelines are estimates, not guarantees, and depend on the inputs in section 3 arriving on time. We are not liable for delays caused by factors outside our control, including platform outages, domain propagation, or third-party review processes.

Our maximum liability for any engagement is limited to the amount you paid us for that engagement. We are not liable for indirect or consequential losses — lost revenue, missed bookings, ad spend wasted by a platform decision, or business interruption — howsoever arising.

We do not guarantee specific business results. A site that converts well still depends on your offer, your pricing, your market, and how you run the business behind it.

Your site may rely on third parties — hosting, payment processors, ad platforms, CRM tools, email providers. Their terms and uptime are theirs, not ours. We configure and integrate them; we do not control them.

By providing your phone number and opting in, you agree to receive text messages from Parallel Studios related to your inquiry, appointments, account, and services. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help or email russ@parallelstudios.art. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchase.

Either side can end a monthly retainer with thirty days' written notice. Project work already in flight is billable up to the point you cancel. On termination, any outstanding invoices are due immediately and we will hand over any completed work paid for to date.

These terms are governed by the laws of the State of Washington. Any dispute will be resolved in the courts located in or nearest to Camas, WA.

Questions about these terms? Email us at russ@parallelstudios.art and we will get back to you the same day.